Shipping policy

Shipping Policy

UK Delivery
We currently deliver across the UK. All refurbished prams are carefully packaged, safety-checked, and shipped using tracked courier services.

Delivery Time
Orders are usually dispatched within 3–5 working days after payment. You’ll receive a tracking link as soon as your pram is on its way.

Delivery Costs
Shipping is calculated at checkout based on your location and parcel size.

Local Collection (optional)
If you’d prefer to collect your pram from our workshop, simply select “Local Pickup” at checkout. We’ll email you once it’s ready.

Delays or Issues
We always aim to deliver on time, but occasionally courier delays happen. If your order hasn’t arrived within the estimated timeframe, please contact us at support@refurbishedprams.com and we’ll resolve it quickly.